Legal

Privacy Policy

This policy explains, in plain English, what personal data Inovace Digital collects through this website, why we collect it, how long we keep it, who we share it with and the choices and rights you have. Last updated: 13 October 2026.

How does Inovace Digital use my personal data?

Inovace Digital uses the details you submit through its audit and contact forms, such as your name, email, phone and website, to respond to your request and provide the free audit. It does not sell your data, shares it only with service providers that help run the website and email, and deletes it when no longer needed.

Who we are

This website, inovacedigital.com, is operated by Inovace Digital, a digital agency with teams in the UAE and India. If you have any questions about this policy or your data, contact us at info@inovacedigital.com.

Last updated: 13 October 2026.

What data we collect

When you send the audit or contact form, we collect the information you enter:

  • your name
  • email address
  • phone or WhatsApp number
  • country
  • website address
  • the focus areas you select
  • any message you add

We also record the page URL the form was sent from and any UTM parameters in that URL (tags that show which campaign or link brought you to the site).

When you browse the website, we may collect basic analytics data, such as pages visited, device type, approximate location and how you arrived, using cookies or similar technologies. Where the law requires it, we ask for your consent before setting non-essential cookies, and you can change your choice at any time.

Why we use your data

We use the data you send us to:

  • reply to your enquiry by email, phone or WhatsApp
  • prepare and discuss your free 360° audit
  • send a proposal if you ask for one
  • understand which pages and campaigns bring enquiries, so we can improve our website and marketing

We do not use your form details for unrelated marketing without your permission.

We process your form data because you asked us to respond to your request and to take steps before a possible contract with you. Where we rely on your consent, for example for non-essential cookies, you can withdraw it at any time. We may also process limited data where we have a legitimate interest, such as keeping the website secure and understanding how it is used.

How long we keep it

We keep your data only as long as needed to handle your enquiry and any work that results from it, and to meet any legal or accounting obligations. When it is no longer needed, we delete it or make it anonymous.

Who we share it with

We do not sell your personal data. We share it only with service providers that help us run our business, such as website hosting, email, form handling, analytics and communication tools. They may use it only to provide their services to us. We may also disclose data if the law requires it.

International transfers

Our teams are in the UAE and India, and some of our service providers may store data in other countries. This means your data may be accessed or stored outside the country where you live. When this happens, we take reasonable steps to protect it in line with applicable data protection law.

Your rights

Depending on where you live, you may have the right to:

  • access the personal data we hold about you
  • ask us to correct it
  • ask us to delete it
  • object to or restrict certain uses
  • withdraw consent you have given

To make a request, email info@inovacedigital.com. We may need to confirm your identity before acting. You can also complain to the data protection authority in your country.

Keeping your data secure

We use reasonable technical and organisational measures to protect your data, such as secure connections, access controls and limiting access to the people who need it. No online system is completely secure, but we work to keep risks low.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.